Privacy & Security

Grand + Benedicts Privacy Policy
Grand+Benedicts is committed to protecting our customers’ privacy and security. This Privacy Policy explains our commitment to safeguarding our customers’ data and serves as our agreement with our customers and other parties about our data and information handling practices. This policy lists the types of information we collect, explains how we use and protect that information, and discloses our key procedures surrounding privacy.

This privacy policy is a binding agreement between you and Grand+Benedicts. By shopping on or accessing any of part of our company website (the “Site”), you signify that you agree with the terms of this Privacy Policy. We may change this Privacy Policy from time to time by posting a new version here, and the new version will become effective immediately.

What information do we collect?
Grand+Benedicts uses Google Analytics to monitor and track basic demographic data, including date, time, and location of site visit, web browser used, and referring source to the Site (i.e. search engine or referring site with URL). This information is compiled in the form of cookies (described below). Other than cookies, the only personal information Grand+Benedicts currently collects through its Site is the information you voluntarily give us when you use the Site and its related services. For example, you may use the Site to contact Grand+Benedicts with questions and comments. This helps enhance your overall online shopping experience. Furthermore, we do not sell, trade, give away, or rent your personal information to others.

How do we collect information?
When you fill out a form on the Site, you may provide your name and other contact information, including your company’s name, your e-mail address, your mailing address or the mailing address of your company, or other personal information. If you would like to purchase a product offered via the Site, we will require that you provide financial, billing, and shipping information. Contact information from the order form is used to send orders and information about Grand+Benedicts to you. You are providing any and all such information voluntarily. When you submit information to us through the Site, you may receive a confirmation e-mail if you enter a valid e-mail address. When you use the search function on the Site, you are not providing us with any personal information. We offer the search features as a service to you. Grand+Benedicts does not collect or retain any identifying information about you when you use the search features of our Site. When you subscribe or sign up to receive newsletters published or offered via the Sites, we will ask you for information necessary to enable us to process your request and to send you information regarding our products and services.

We use Cookies to enhance the user experience, deliver personalized content, and collect information about the use of the Site. "Cookies" are small computer files that we transfer to your computer's hard drive. Cookies allow us to statistically monitor how many people are using the Site, for what purposes, how often someone visits the Site, and the length of their stay. This information helps us dynamically generate information specifically designed for your interests. We also use Cookies to prevent you from having to re-enter your identification and password information each time you visit our Site. Cookies are not designed to retrieve personal or business information from your hard drive, your email, or anywhere else on your computer. Most browsers are initially set to accept Cookies, but users can change the setting to refuse Cookies or to be alerted when Cookies are being sent. Although refusal of Cookies will not interfere with the ability to interact with most of the Site, you will need to accept Cookies in order to access information and use certain functions.

How do we protect your privacy?
The privacy of our customers and affiliates is important to us. We do not sell or rent personally identifiable information. Additionally, our policy forbids the sending of spam. We combine industry-standard technical safeguards with a code of conduct for those employees who are permitted to access our customers' personal information. When you purchase a product or service online, we use a 256-bit SSL encryption certificate from Trustwave to encrypt your credit card information before it is sent to us in order to ensure the integrity and privacy of the credit card information that you provide to us via the Internet. Such encrypted data is stored on a server equipped with industry standard hardware firewalls.

Despite these security measures, we do not represent or warrant that personal information will be protected against loss, misuse, attacks, or alteration by third parties. Customers are responsible for maintaining the security and confidentiality of their usernames and passwords.

Children
Grand+Benedicts does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not transmit any personal information to Grand+Benedicts or through the Site. If you have reason to believe that a child has provided personal information to Grand+Benedicts, please contact us, and we will do our best to delete that information from our databases.

Governing Law
Grand+Benedicts complies with applicable business conduct laws and regulations of North America. This Privacy Policy shall be construed in accordance with, and governed in all respects by said law without giving effect to principles of conflicts of laws.

Questions?
If you have any questions about our privacy policy, please email us or call (503) 232-1988.